HOW
TO DEVELOP INTERPERSONAL SKILLS IN WORKSPACE:
Chances
are, you'll have to interact on a variety of levels throughout your life.
Whether you're interviewing for a job, starting a new relationship, or
communicating as part of a team, interpersonal skills are important. You've
probably already noticed that much of your success depends on communication
skills and that some ways of interacting are more effective than others.
Improving
Nonverbal Communication
Learn what makes up nonverbal communication:
if you
want to show that you are happy, it's more effective to give expressive facial
cues, like smiling, than increasing your talking speed or showing happy body
language. There may be times when it is advantageous to hide emotions that you
may be feeling (like when you are afraid) but don’t want to show it.
Understand the importance of nonverbal communication:
Start thinking about
the nonverbal cues both you send when communicating. Also think about the
nonverbal communications that you receive from others
Recognize cultural norms :
From a global
perspective, if you are native to a particular culture, many of the nonverbal
norms will be instinctive. If you find yourself communicating in a culture that
is not your own, keenly watch others for typical nonverbal behavior.
Understand how gender differences influence
nonverbal communication :
Women also tend to
interrupt less than men, listen more than men, and are better at correctly
interpreting facial expressions than men
Use efficient communication :
Use a simple, direct
request to get what you want, instead of complex, indirect messages.
When you can, plan and
practice what you are going to say so that you can deliver your message with
relative speed and ease. Efficient communication not only helps others to
understand you, but also lets you make more messages in the same amount of
time.
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